> ## Documentation Index
> Fetch the complete documentation index at: https://sailia-mintlify-document-new-features-1776330531.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact support

> Get help from the Sailia team when you need it.

If you cannot find the answer you need in the documentation, the Sailia support team is here to help.

## How to reach us

| Channel   | Details                                         |
| --------- | ----------------------------------------------- |
| **Email** | [support@sailia.com](mailto:support@sailia.com) |

## Before contacting support

To help us resolve your issue quickly, please include:

* **Your business name** and the email address associated with your Sailia account
* **A clear description** of the issue, including any error messages you see
* **Steps to reproduce** the problem, if applicable
* **Screenshots** showing the issue, if possible

## Common issues you can resolve yourself

Many issues have quick solutions in the documentation:

<Columns cols={2}>
  <Card title="Troubleshooting" icon="wrench" href="/help/troubleshooting">
    Step-by-step fixes for common issues with bookings, payments, card readers, and integrations.
  </Card>

  <Card title="FAQ" icon="circle-question" href="/help/faq">
    Answers to frequently asked questions about Sailia features.
  </Card>
</Columns>